How long will my downloads be available? Do my downloads expire?
The default license for downloaded content is two weeks and is not limited to a specific number of views. That means you can watch the content as many times as you like. If you are offline for longer than two weeks you will receive a notification letting you know the content is no longer available for viewing until …
Can you change the Offline Download Mode Download Quality?
Yes! To change download quality (for those with slow loading connections): * Click Gear icon in the upper right corner of your screen (desktop and mobile). * Click on 'App Settings' to access your download settings. To delete offline downloads: * Click Gear icon in the upper right corner of your scree…
Can I enable surround sound?
For the FYC App all movies are in Stereo Sound.
Video content won't play!
If you have successfully installed the app and you are not able to see any content when you click the "Play" button there are three things to verify first: Do you have an active Internet Connection ? Is your internet working properly? This is important because a Wi-Fi signal might appear to be working but not h…
Am I able to download on Apple TV?
Unfortunately, the offline download function is not supported on Apple TV devices. This feature is currently supported on the FYC app for Android (mobile), Desktop (Mac/PC), iOS (ipad/iphone)
Can I use my login code on multiple devices at once?
You may only be logged into one device, per session. If you are logged in on another device, the app will prompt you to end any previous session before allowing you to continue logging in on the device of your choice.
Can I share my login code?
No. This is strictly forbidden. Due to anti-piracy restrictions, all titles that you are licensed to watch are watermarked both visibly and invisibly (forensically) with your Login Code, IP Address, and a unique identifier for tracking. If titles with your Login ID are used or accessed for unapproved purposes, we …
Does the FYC app have Closed Captioning? How do I enable them?
Closed Captioning is available for each of the films offered in the FYC app. Once you begin playing one of the films, the closed captioning feature will be available in the playback settings, located at the bottom of the screen. From this menu you will have the option of toggling captions on or off. On the Desktop, …
What platforms is the FYC App available on?
The WBFYC Screeners app is available for download on the platforms below: * iOS (iPhone & iPad): iOS 15+ * Android (Mobile and TV): Android 6+, Android TV * Desktop: macOS 12+ or Windows 10+ * tvOS: Apple TV HD or 4K with tvOS 15+ * ROKU: Roku Ultra LT (Model #4662RW) or newer * Google Chromecast: built…
How do I get support for the FYC App?
If you’re having trouble with the WBFYC Screeners App, there are several ways to access support. * FAQ - Need a quick answer? Please visit our FAQ section as many answers to commonly asked questions can be quickly located here. * EMAIL SUPPORT - As all user identities are hidden from us by each Guild, we do …
