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Showing articles from Help tag

Is the FYC app available internationally?

The FYC app is available internationally. However, please note we only offer live support in specific regions at this time. We encourage international users to contact us via chat through our desktop or mobile app or email us at  [email protected]  for additional support or if you have any questions.

What are the hours for FYC Support?

During the theatrical award season from January 21st 2021 though April 30th, 2021 we operate our support center 24 hours a day seven days a week. Our FYC Support Team is always monitoring inquiries to ensure you receive a response in a timely manner. If you should reach our support team after hours (availability v…

Why should I use the FYC app?

The FYC App was created to facilitate the viewing of Film & TV content by guild members for industry award consideration. No need to wait for DVD delivery -- available FYC titles are only a tap away on your mobile device or desktop, accessible wherever you are!

How do I get support for the FYC App?

If you’re having trouble with the FYC App, there are several ways to access support: SUPPORT OPTIONS * FAQ - Need a quick answer? Please visit our FAQ section as many answers to commonly asked questions can be quickly located here. * LIVE CHAT SUPPORT - Can't find the answer in our FAQ's ? You can begin a li…

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