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Apple TV (4th Gen) Remote App Issues
If the Apple TV doesn't respond to commands from a device with the remote app installed, the device may be unpaired or it may need to be re-paired. **Device Is Unpaired** You can check to see if your phone or tablet is listed under 'Remote App and Devices' by going to Settings > Remotes and Devices > Remote App and …
Is the FYC app available internationally?
The FYC app is available internationally. However, please note we only offer live support in specific regions at this time. We encourage international users to contact us via chat through our desktop or mobile app or email us at [[email protected]][1] for additional support or if you have any questions. [1]: mailto…
How long will the movies be available in the FYC app?
Films available in the FYC app will be available for viewing January 21st, 2021 thru April 30th, 2021 (_pending on guild voting periods)._
Where are film downloads saved?
When you download a film for offline viewing via the FYC App, downloads are saved within the app and they are intentionally hidden and encrypted. If you go offline (limited to no internet connections, i.e: on an airplane) the movie will still be available for play. To delete a downloaded film, click the 'delete' tras…
How do I remove my downloads?
There are two ways to remove downloads in the FYC app: **_To remove an individual download (single title):_** * If you have downloaded the desired film and are ready to remove, simply go to the film's page and in the lower corner of the screener, click the checkmark. This will reveal the option to delete your offl…
What titles are available on the FYC App?
Members will only be able to view titles up for nomination based on their respective guild(s). * Note: If you appear to be missing titles and you are a member of multiple guild(s) or Critic's groups, you may have received multiple codes. Please ensure you are using the code which corresponds with your group or guild'…
Can I enable surround sound?
For the FYC App all movies are in Stereo Sound.
Why does FYC.COM take me to a different website?
Warner Bros. operates two FYC Awards portals: one for Theatrical and one for Television. The FYC App bridges both Theatrical and Television so we have links to it on both portals. We may eventually have only one awards portal but for now there are two! You will notice that there is a section to take you to our FYC Ap…
What are the hours for FYC Support?
During the theatrical award season from January 21st 2021 though April 30th, 2021 we operate our support center 24 hours a day seven days a week. Our FYC Support Team is always monitoring inquiries to ensure you receive a response in a timely manner. If you should reach our support team after hours (availability vari…
What is the download button for?
The FYC App features "Offline Mode" which allows you to download content in advance so you can watch it when you are in a location that might not have an internet connection (like on a plane). This feature is also useful if only a cellular connection is available and you don't want to use your data plan. In these case…
