How long will my downloads be available? Do my downloads expire?
The default license for downloaded content is two weeks and is not limited to a specific number of views. That means you can watch the content as many times as you like. If you are offline for longer than two weeks you will receive a notification letting you know the content is no longer available for viewing until …
What is the download button for?
The FYC App features "Offline Mode" which allows you to download content in advance so you can watch it when you are in a location that might not have an internet connection (like on a plane). This feature is also useful if only a cellular connection is available and you don't want to use your data plan. In these cas…
Why should I use the FYC app?
The FYC App was created to facilitate the viewing of Film & TV content by guild members for industry award consideration. No need to wait for DVD delivery -- available FYC titles are only a tap away on your mobile device or desktop, accessible wherever you are!
Can I enable surround sound?
For the FYC App all movies are in Stereo Sound.
Can you change the Offline Download Mode Download Quality?
Yes! To change download quality (for those with slow loading connections): * Click Gear icon in the upper right corner of your screen (desktop and mobile). * Click on 'App Settings' to access your download settings. To delete offline downloads: * Click Gear icon in the upper right corner of your scree…
Stream FYC with Chromecast
What is Chromecast: Your Chromecast gives you the ability to control the FYC application from your Android mobile device, your Apple mobile device (iPad, iPhone, and iPod touch), or your computer from a Chrome browser with the Google Cast extension installed. How to connect to Chromecast 1) Plug in the Chrom…
Stream FYC with Roku
The FYC app is available on Roku so you can easily enjoy streaming. Please note: if by any chance you can not locate the screeners app on Roku please search the keyword WBFYC. The app is available to add to your channels, so you can stream it like Netflix or Hulu on the big screen. Follow these steps to set up th…
Video content won't play!
If you have successfully installed the app and you are not able to see any content when you click the "Play" button there are three things to verify first: Are you using one of the supported devices below? * iOS (iPhone & iPad): iOS 13 or newer * Android (Phone & Tablet): Android 4.4 (KitKat) or newer * tv…
Can I use my login code on multiple devices at once?
You may only be logged into one device, per session. If you are logged in on another device, the app will prompt you to end any previous session before allowing you to continue logging in on the device of your choice.
Can I share my login code?
No. This is strictly forbidden. Due to anti-piracy restrictions, all titles that you are licensed to watch are watermarked both visibly and invisibly (forensically) with your Login Code, IP Address, and a unique identifier for tracking. If titles with your Login ID are used or accessed for unapproved purposes, we …
