Can you change the Offline Download Mode Download Quality?
Yes! To change download quality (for those with slow loading connections): * Click Gear icon in the upper right corner of your screen (desktop and mobile). * Click on 'App Settings' to access your download settings. To delete offline downloads: * Click Gear icon in the upper right corner of your scree…
Can I enable surround sound?
For the FYC App all movies are in Stereo Sound.
Video content won't play!
If you have successfully installed the app and you are not able to see any content when you click the "Play" button there are three things to verify first: Do you have an active Internet Connection ? Is your internet working properly? This is important because a Wi-Fi signal might appear to be working but not h…
Why did my download disappear?
Offline downloads expire after 2 weeks or when you log out of the FYC app. If your download is no longer available, it may have expired or you may have logged out of the application. Please note: the app will alert you before deleting downloaded content. Display message from a mobile device: Display message …
Can I share my login code?
No. This is strictly forbidden. Due to anti-piracy restrictions, all titles that you are licensed to screen digitally are watermarked both visibly and invisibly (forensically) with your Login Code, IP Address, and a unique identifier for tracking. This is standard for most digital screenings and they cannot be dis…
Does the FYC app have Closed Captioning? How do I enable them?
Closed Captioning is available for each of the films offered in the FYC app. Once you begin playing one of the films, the closed captioning feature will be available in the playback settings, located at the bottom of the screen. From this menu you will have the option of toggling captions on or off. On the Desktop, …
How do I contact FYC Support?
During the theatrical award season, our support agents are online: 9am-6pm Pacific, Monday through Friday. Our FYC Agents are eager to ensure you receive a timely response. * FAQ - Need a quick answer? Please visit our FAQ section as many answers to commonly asked questions can be quickly located here. * EM…
How do I install the App?
To download the FYC app, select your device below: iOS (iPhone/iPad)- App Store Android (Phone/Tablet)- Google Play store Roku - Roku Channel Store Desktop/PC/Laptop- Select the corresponding download for your OS: Windows or Mac XBox One/ Xbox Series X|S tvOS (Apple TV 4K #A1842): **Search: WBFYC in the A…
How do I watch movies on my TV with the FYC App?
We recommend to download the WBFYC Screeners app to one of the following devices for optimal playback on your TV. * Apple TV * Roku * X Box * Chromecast (built in or plug in) Please note: Airplay or Screen Mirroring is not supported. Your screeners are DRM protected. If you do not have any of the options ab…
How do I log in?
For the 2025 Season, please refer to your FYC emails regarding digital screening options as access availability to WBFYC may have changed for your guild. To begin screening, please enter the FYC code issued to you by your guild or WB awards team.
